Cancellation Policy
At Ariale.shop, we understand that sometimes plans change. This Cancellation Policy explains how and when you can cancel your order.
1. Order Cancellation Before Shipping
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You may cancel your order within 24 hours of placing it for a full refund.
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If your order has not yet been processed or shipped, contact us as soon as possible to request a cancellation.
2. Order Cancellation After Shipping
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If your order has already been shipped, it cannot be canceled.
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You may still return the item once it is delivered, following our Refund Policy.
3. How to Request a Cancellation
To request a cancellation, please provide:
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Your full name
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Order number
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Reason for cancellation
Contact us via:
📧 Email: support@ariale.shop
📞 Phone: +1 (585) 441-8944
4. Refund for Canceled Orders
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Approved cancellations made before shipping will be refunded to your original payment method within 5–10 business days.
5. Exceptions
We cannot cancel:
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Customized or personalized items
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Final sale or clearance items
Contact Information
Ariale.shop
📍 59 E Squire Dr, Rochester, NY 14623, United States
📞 Phone: +1 (585) 441-8944
📧 Email: support@ariale.shop